Why getting paid keeps getting harder, with Roshan Patel of Arrow

Annoyed brunette female doctor sitting at desk talks by phone with unpleasant face expression. Nurse arguing with patient explains necessity of treatment. Puzzled doctor working.

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Getting paid for services already rendered shouldn’t be this hard. But for most physician practices, navigating insurance payments has become one of the most frustrating and resource-intensive parts of running a business.

In this episode, Roshan Patel, founder and CEO of Arrow, joins Medical Economics Managing Editor Todd Shryock to break down why health care payment friction keeps getting worse — more prior auth requirements, more denials, more fragmented systems and a chronic shortage of trained billing staff to manage it all.

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