August 07, 2015 02:54 pm Sheri Porter – New research published in the July/August 2015 issue of Annals of Family Medicine suggests that low-income patients with multiple health issues -- and staff members at primary care clinics where those patients receive care -- have something in common.
Namely, neither group is entirely satisfied with the process of clinical encounters, beginning with the patient's first phone call to make an appointment.
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August 7, 2015
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