Connecticut Department of Social Services Annual Report

State Fiscal Year 2015

Key Accomplishments Across Health Services included in this report: 

Access to Care 

  • Increased the number of Primary Care Providers (PCPs) enrolled in Medicaid by 7.49% and specialists by 19.34%
  • Recruited and enrolled 22 new practices into DSS’ Person-Centered Medical Home (PCMH) program 

Person-Centered Medical Home Program Satisfaction

  • Achieved an overall member satisfaction rating of 91.1% among adults and 96.1% on behalf of children
  • Immediate access to care increased to 92.5% of the time, when requested by adults, and 96.7% of the time, when requested on behalf of children.
  • Among a number of measures of courtesy and respect shown to HUSKY members, communication before and during care, PCMH providers were rated overwhelmingly positively by HUSKY members.
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