Robert Pearl, MD, is a former CEO of The Permanente Medical Group who has written two books on the dysfunction of health care. Mistreated: Why We Think We re Getting Good Health Care And Why We re Usually Wrong focuses on the systemic issues of the healthcare system that result in poor health outcomes. Uncaring: How the Culture of Medicine Kills Doctors & Patients focuses on the culture and how it undermines physician-patient relationships and causes other harm. Christine Bechtel, MA, is the co-founder of X4 Health and a longtime patient advocate who runs 3rd Conversation, a national program that helps patients and clinicians see each other in a new light, addressing clinician wellbeing and patients experiences. In this webinar, these two have a conversation in which they will share their insights and lessons about the culture of health care, system design flaws, and the role of relationships in health care.
